A chemical manufacturer wanted to ramp up production of an existing product, and was interested in exploring an alternative process that offered the potential for significant advantages in reduced investment and improved product quality. MATRIC carried out laboratory studies of the process to demonstrate its feasibility as well as identifying specific technical issues to consider during scale-up. A pilot-scale unit was then designed and constructed to evaluate the process, identify scaling barriers, and understand the dynamics of process recycles (both batch and continuous). The unit was successfully commissioned and economy of scale issues were quickly determined, resulting in the client shifting business priorities for this product. The customer then chose to demonstrate the pilot-scale production of another product. MATRIC utilized a significant portion of the Generation 1 pilot unit to construct the Generation 2 unit. This resulted in significant savings in both time and money to the client. The Generation 2 pilot plant was commissioned and operated in both batch and continuous modes to help identify processing barriers. MATRIC worked to understand the effects of recycles and delivered on-specification product through a variety of processing methods to enable an economic decision for commercialization. MATRIC issued a standard process design package and Definition of Technology to the customer at project closing.